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Drainage service Guildford: blocked, slow or smelly drain?

A drainage service in Guildford for homes and businesses: from a sink that empties slowly to an outside drain that has stopped moving, ring and tell us what you're seeing.

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Serving Guildford and nearby · [Opening hours]

Drainage services in Guildford

Four jobs cover most calls, and each has its own page if you would like the detail first. Not sure which one fits? Ring and describe what's happening, and we'll point you to the right one.

  • Drain unblocking

    Clearing whatever is stopping water right now, whether it's a toilet, sink, bath, shower or outside drain.

  • Blocked drains

    Blockages in the pipes that carry waste away from a property, located and cleared where they've formed.

  • Drain cleaning

    Grease, scale and silt removed from the inside of the pipe, so water keeps moving after the immediate blockage has gone.

  • Drain survey Guildford

    A small camera is fed along the pipe and the picture on the screen shows cracks, roots, shifted joints or build-up, so you're not left guessing.

  • Drain repairs

    If a survey finds damage, the options for putting it right are explained before anything is started.

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What causes blocked drains?

Most blocked drains come down to five things. Knowing them helps you describe the problem when you ring. The blocked drains page goes into each one in more depth.

  1. Fat, oil and grease

    Poured down a sink while warm, it cools and sticks to the pipe wall, narrowing the pipe a little more each time.

  2. Wipes and things that don't break down

    Wipes sold as flushable, nappies, cotton buds and sanitary products catch on rough spots and build into a plug.

  3. Tree and shrub roots

    Roots can work into the joints of older pipes, snag passing debris and slowly close the pipe off.

  4. Silt, leaves and grit

    Outside drains and gullies collect leaves and mud, especially in autumn, until the water has nowhere to go.

  5. Damaged or shifted pipes

    A cracked section or a joint that has moved catches waste again and again. Clearing the blockage won't cure it; a survey shows what is wrong.

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What happens when you ring

  1. 1

    You describe it

    Say what the drain is doing and which part of Guildford you're in.

  2. 2

    We work out the cause

    Questions first, then a look at the drain, with a camera where that helps.

  3. 3

    You decide

    We explain what we found and the options, and you choose what happens next.

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Serving Guildford, Merrow, Burpham and nearby

We're serving these parts of Guildford. Check yours is listed, or ring and ask about somewhere close by. Merrow, Burpham, Stoughton and Park Barn each have a page of their own, and the areas page lists them all.

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Drain questions, answered

Which parts of Guildford do you serve?

We serve Guildford and nearby areas including Merrow, Burpham, Bellfields, Onslow Village, Park Barn, Stoughton and Westborough. If your street isn't named, ring and ask.

Which drainage jobs can you help with?

Drain unblocking, blocked drains, drain cleaning and camera surveys are the main four, and repairs can follow a survey if damage is found. Each job has a page that explains it: drain unblocking, blocked drains, drain cleaning and drain surveys.

Who is responsible for a blocked drain, me or the water company?

As a rule, a pipe that only serves your property is yours to look after. Shared pipes and the sewer beyond your boundary are usually the water company's, and many were transferred to them in 2011. Ring with the details and we can help you work out which applies.

How much does a drainage call-out cost?

This site doesn't quote a figure, because the cost depends on the job. The main things that change it are where the problem is, how easily it can be reached, whether a camera look is needed and whether a repair follows. Ask for the cost to be explained before you agree to any work.

What should I tell you when I ring?

Say which fixtures are affected, how long it has been going on, whether anything is showing outside, and which road you're on. A short description is usually enough to start narrowing down the cause.

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Drain problem in Guildford? Ring now.

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